Terms and conditions
Order confirmation and payment
Your order is not confirmed until full payment or a 50% deposit of the total amount is received. All orders under $150 require a 50% deposit. The balance is due 7 days prior to pickup otherwise your order will unfortunately be cancelled and the deposit will not be refunded.
Bento cakes and pastry case items are required to be paid in full at the time of ordering. A formal contract will be sent as well as payment information will be sent after placing your order. We accept payment via Square.
Cancellations
If you provide us with at least 14 days notice, your order will be refunded minus the non-refundable deposit. All cancellations must be in writing and are at the discretion of Kabibi Bakery. Cancellations within 3 days of pickup will be charged the full order amount. Bento cakes and pastry case items cannot be cancelled, however, the pickup date can be changed if you provide 3 days notice.
Damage
Once the order leaves our premises, Kabibi Bakery bears no responsibility for damage to the cake. All cakes are packaged securely and care instructions are provided with each order.
Allergens
While we take allergens very seriously and have extensive training in safe food handling, our desserts are made in a kitchen where dairy, nut, gluten and non-vegan products are present.